Terms of service

Overview

This website is operated by Vivela. By visiting our website or purchasing from us, you agree to be bound by these Terms of Service.

Please read these terms carefully before using our website.

Online Store Terms

By using Vivela, you confirm that:

• You are at least the age of majority in your country or region
• You will not use our products for unlawful purposes
• You will not violate any applicable laws or regulations

Products & Services

We strive to display products, descriptions, and images as accurately as possible. However, we cannot guarantee that all colours, details, or product representations will appear exactly the same on every device.

Vivela reserves the right to modify or discontinue products without notice.

Pricing & Payments

All prices displayed on Vivela are subject to change without notice.

We reserve the right to refuse or cancel any order if fraudulent, unauthorised, or suspicious activity is detected.

Customer Responsibilities

Customers are responsible for providing accurate billing, shipping, and contact information when placing an order.

Vivela is not responsible for delays or failed deliveries caused by incorrect customer information.

Intellectual Property

All content on Vivela, including images, branding, graphics, text, logos, and website design, is the property of Vivela and may not be copied, reproduced, or distributed without written permission.

Limitation of Liability

Vivela shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the purchased product.

Third-Party Services

Our website may contain links or integrations with third-party services. Vivela is not responsible for the content, policies, or practices of third-party websites or providers.

Changes to Terms

Vivela reserves the right to update or modify these Terms of Service at any time. Continued use of the website following changes constitutes acceptance of those changes.

Governing Law

These Terms of Service shall be governed and interpreted in accordance with the applicable laws of the customer’s jurisdiction, where required by consumer protection legislation.

Contact Information

Questions regarding these Terms of Service should be sent to support@byvivela.com.